1. Check the mute switch and the cable
Many headsets have a mute switch on the cable or the earcup, and many laptops have a mute key (often F4 or a key with a crossed-out microphone). A plugged-in headset may also be using a combined jack that needs the right adapter. Unplug and replug USB microphones, and try another port.
2. Allow the microphone in your browser
When a site asks for the microphone and you clicked Block, it stays blocked.
- Chrome and Edge: click the icon to the left of the address bar, set Microphone to Allow, and reload. Or open Settings › Privacy and security › Site settings › Microphone and remove the site from the blocked list.
- Firefox: click the icon in the address bar and remove the blocked permission, then reload.
- Safari (Mac): Safari › Settings › Websites › Microphone, and set the site to Allow.
3. Allow the microphone in your system
- Windows 11: Settings › Privacy & security › Microphone. Turn on Microphone access and Let apps access your microphone, and Let desktop apps access your microphone for browsers like Chrome.
- Windows 10: Settings › Privacy › Microphone, the same switches.
- Mac: System Settings › Privacy & Security › Microphone, and turn on your browser. Quit and reopen the browser after changing it.
- Chromebook: Settings › Security and privacy › Privacy controls › Microphone access, and turn it on.
4. Choose the right microphone
Your computer may be listening to a different microphone: a webcam’s, a monitor’s, or the laptop’s own while you speak into a headset.
- Windows: Settings › System › Sound › Input, choose your microphone and speak: the volume bar should move.
- Mac: System Settings › Sound › Input.
- On this page: pick the microphone from the list in the mic test.
5. Turn the input volume up
In the same sound settings, raise the input volume. In the mic test, normal speech should land between about −30 and −12 dB.
6. Close apps that hold the microphone
Video-call apps, recorders and some game launchers can keep the microphone busy. Close them and try again. A restart clears anything still holding it.
7. Update or reinstall the driver (Windows)
Open Device Manager › Audio inputs and outputs, right-click your microphone and choose Update driver. If that doesn’t help, choose Uninstall device and restart: Windows reinstalls it.
Still not working?
Try the microphone on another computer or phone. If it fails there too, the microphone or its cable is faulty. If it works elsewhere, the problem is in this computer’s settings above. On a school or work computer, an administrator may block the microphone for some sites or apps.
Updated October 16, 2026